Return Policy

Thanks for shopping at HobbyHopperXO If you are not entirely satisfied with your purchase, we're here to help and make sure you're a satisfied customer, we thrive and will achieve to make sure we provide the best customer service towards you. 

Returns

100% guaranteed return an item from the date you received it, if you are not satisfied with your purchase. First, you must contact us and request a Return for Purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Contact us at hobbyhopperxo@gmail.com to receive your Return for purchase, We will provide the correct shipping address when you have been eligible for return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us If you have any questions on how to return your item to us. Please send us an email at hobbyhopperxo@gmail.com Include the invoice number of your purchase in your email, along with your contact information, Our normal office hours are 7am to 5pm, Eastern Time.